Think different!! Bots are the new Apps. Bots seem to be a versatile technology framework to increase the efficiency of your users. We cover here what is Bot, why we need it and what are the design principles while thinking about a Bot. Over growing websites and crowded contents and design on websites making it confusing for the users to find out the information or just get a quick answer for their question. I think that was the trigger for “Chat Widget” on most of the web sites. Now, with ever-growing technologies and everything being offered as services through the platform it is easier to build intelligence and conversation with these widgets, that’s where the Bot arrives. So, the very important thing, “Bots” are not another search box it’s much more than that. Bots are Trained with Natural Language Processing and have machine learning on top of your data where it helps build the conversation with the end-users. There are lots of bots around, it would be worth to take a few
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